What precautions should be taken on the day of installation?

To ensure a successful installation, a few precautions should be taken:

  • You must be reachable by telephone on the day of the installation. 
  • Make sure that your family name is clearly visible on your front door bell.
  • An adult who is involved in the installation should be present. He or she may be able to answer questions and make decisions if necessary.
  • The main distribution box should be accessible (in your house or in a utility room if it is a residence).
  • Make sure you have the necessary authorisations for any cabling that may be installed.
  • Finally, have your access codes (login and activation code) ready

Do you still need help?

Do you have any other questions? 

Call us free of charge on 8002 8004 or +352 2424 8004 for international calls, 24/7.

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